Ring Doorbell Power Source Says Battery

Mine shows power source.

Ring doorbell power source says battery.

The rechargeable battery that comes included with your ring video doorbell is designed to power your device without being connected to an external power source. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. It s been slowly charging by hardwired installation since.

I do have the battery installed as the directions say. Once the solar charger starts working does that show up in the ring app. I let the batter charge about 3 hours or so via usb and got the battery up to 70ish before installing the bell. This article will tell you how to connect a ring doorbell directly to a low voltage 8 24v ac transformer.

The other day i received an email saying i needed to recharge the battery. The device health page for your ring video doorbell will continue to show that the power source is a. The main screen shows a green battery with a lightning bolt through the. Even if your power source supplies 16 volts ac or greater resistance in your wires often due to excessive length or gauge of the wires can keep ring pro from receiving enough power to function.

If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to. It will need to be recharged on a regular basis. 1st time that has ever happened so i looked at the device health and it showed the power source was battery and not hardwired. If you would like to avoid charging your battery by directly connecting your ring video doorbell 1st generation to a transformer it s possible if you don t have an existing doorbell.

For more information about battery life and recharging your ring video doorbell visit the charging guide. I am having the same issue with my new ring 2 doorbell. Called ring several times they just sent me a replacement. As soon as you plug it into the ring video doorbell it starts working but only provides power when getting direct sunlight.

Purchased the 18v 500mah power supply from amazon and it worked for a few minutes showing hardwired and light ring lit up but then it went back to battery status and no lit ring. The solar charger is just a power source.