Open the ring app.
Ring doorbell chime pro not ringing.
Not ringing your existing internal doorbell correctly.
Ring pro works fine for a couple of events and then stops working.
Well not quite perfect.
The number one reason why you stop hearing the ring doorbell is wi fi dropout.
For ring doorbell pro.
If you have a ring doorbell pro you can mute the mechanical chime.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Very good article for ring doorbell pro.
After a couple of years of ownership i ve come to learn most of its foibles.
The device might not ring your mechanical or internal doorbell work its own digital chime or simply work altogether if the voltage it s getting is below the threshold.
The ring doorbell does occasionally stop ringing.
Night vision doesn t work.
So here s what to look for if your ring doorbell suddenly stops ringing.
Next make sure the power source is strong enough the battery is charged the chime works properly and that your smartphone is set up for notifications by reviewing this list.
Furthermore they informed me that i need a 30va transformer for my mechanical door bell.
To fix your ring doorbell if it s not ringing check for proper installation and a sufficient wi fi connection.
Tap on the settings gear icon.
Tap the three lines on the top left.
Mine is only 10va so they are sending me a replacement one that is 30va.
There are some differences between the traditional ring doorbell and the ring doorbell pro in muting the chime.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
You need at least 3 700mv of voltage for a unit like the ring video doorbell pro to work.
On the other hand a regular ring doorbell requires an add in chime.