Returning A Mattress To Wayfair

Risk free trial and return policy.

Returning a mattress to wayfair.

Wayfair does not offer free return shipping except on mattresses. For reference my experience with this return occurred in the summer of 2018 so please remember to check wayfair s current policies directly on their website at www. I tried to return the mattress and reordered the mattress from wayfarer. Because my phone number was different from the phone number of the order i made i did not get a phone call.

Even though wayfair changed their return policy since my purchase i still wanted to post about my experience with returns at wayfair in hopes that it might be helpful for you. A few items can t be returned including clearance items gift cards personalized items items marked non returnable on the sale page and. Wayfair has a wide array of mattress options all that come with 100 day trials which is quite a high amount for traditional mattress retailers that sell multiple brands wayfair s selection is mostly focused on budget conscious varieties though they also have some options that are more expensive such as those from tempur pedic and other name brands. According to user data the number one reason for returning a mattress is that it feels too firm.

To ease your decision making all wayfair mattresses come with a 100 night trial. If an item isn t the perfect match you can return it for a refund within 30 days of delivery in the original condition and packaging. Wayfair mattresses once per order only you get a 100 night free trial for every mattress you purchase. With many mattress retailers return shipping only comes with a fee.

I called back. If you re not satisfied by the product in these 100 nights you can either exchange it with the new one or return it for free. To make a return you can use the return shipping label provided and the shipping cost will be deducted from your refund. We know that buying a mattress online can be daunting.

Another top reason is that it feels too soft. Yes we have a lot in common with goldilocks but to be fair considering how much time we spend in bed it makes sense that we want our new bed to feel like heaven. This free return policy doesn t apply to every wayfair purchase just mattresses. Wayfair offers a 100 night sleep trial for mattress purchases.

On the call the assistant said i needed to arrange two different pickup services so i went on to arrange the first pick up. Learn more about wayfair s return policy and easy online return process. On top of that return shipping is free. Be aware that return shipping can cost more than 800 for oversized items like couches and will vary based on the carrier distance and the item itself.